YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Front Desk Coordinator
Position Status:Regular Full Time
Working Options:
Home Site:Willows
LocationSeattle, WA

  • Answers all incoming calls, directing them to appropriate departments, and take messages when needed
  • Processes incoming and outgoing mail
  • Performs copying and faxing duties
  • Performs word processing duties, including composing routine correspondence
  • Orders and maintains office supplies and equipment
  • Maintain and repair or replacement of office equipment
  • Maintains filing systems and performs record-keeping duties
  • Enters program statistics into computer data base systems; including data entry
  • Maintains client files on computer data base and screens clients for eligibility for program services
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
  •  Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities
  • This position description generally describes the principal functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned 

Qualifications & Core Competencies:
  • High School Diploma or equivalent. 
  • Attention to detail and strong organizational and record keeping skills
  • Ability to work under pressure
  • Experience working with communities of color and people from different cultures other than your own
  • Demonstrated commitment to anti-racist principles
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
  • Core Competencies Expected: At least 5 core competencies required, list available here; Core competencies must include Fostering Diversity and Race & Social Justice Advocacy

Physical Demands

PHYSICAL DEMANDS OF THIS POSITION: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this position, the employee:

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%


At YWCA Seattle | King | Snohomish, we do not just accept diversity and inclusion — we celebrate it, we support it, we live it, and we flourish in it for the benefit of our employees, the community, and our clientele.  Our vision is a healthy community transformed by racial and gender equity, where women and girls of color have equal access to opportunity, and there is social justice for ALL people.  We are proud to be an equal opportunity workplace.

Hours, Rate & Benefits
• Hourly rate: $22 per hour
• 40 Hours per week
• FLSA Status: Non-exempt
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund