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Homeward House Collaborative Site Manager
Position Status:Regular Full Time
Working Options:Remote/Hybrid
Home Site:Homeward House


General Responsibilities

  • Coordinates  Homeward House referrals and intakes
  • Assigns cases to each Parent Ally Mentor
  • Coordinates with Collaborative Partners regarding placement at Homeward House and services for clients including prevention and intervention services
  • Collaborates with Program Supervisor to recruit, train, and monitor Parent Ally Program staff
  • Helps recruit  Domain partners and volunteers to meet specific needs of families served at Homeward House
  • Provides supervision for YWCA staff assigned to Homeward House
  • Provides training to parent mentors specific to case management and mentorship with Homeward House clients.
  • Collaborates with Regional Director to maintain the data system for recording and reporting the work of Homeward House.
  • Coordinates with IMHS and Collaborative partners for the delivery of services on site
  • Provides leadership for the overall development of the program, services and visiting hours
  • Responsible for record keeping, data management, and reporting
  • Assures that staff, Collaborative Partners, and volunteers meet program requirements and  adhere to  funding expectations
  • Helps organize Monthly Steering Committee and Quarterly meetings with Collaborative Partners
  • Collaborates with Regional Director, Collaborative manager, and backbone for preparation of Steering Committee and other stakeholder meetings.
  • Coordinates and collaborates with Regional Director and other Collaborative Partners the program delivery; trouble shoot problems; identify ways to optimize program success; and, identify resource information to share with parents.
  • Follows through with any recommendations made by the Homeward House Steering Committee, including reports back to the Steering Committee regarding progress and/or barriers.

Building Operations

    • Maintains a daily schedule and instructions for the daily/weekly cleaning and  daily  opening and closing of the building
    • Ensures overall safety and quality assurance
    • Informs YWCA supervisor and other appropriate staff  of any issues as they arise


    • Attends all YWCA staff meetings and other mandatory YWCA events
    • Shows demonstrated ability to interact with people of different cultures
    • Continuing search for understanding of racial, gender and class equity
    • Adheres to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring. Work alongside volunteers, where applicable
    • Assures that volunteers, program participants and staff are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background
    • Other duties as assig


Qualifications & Core Competencies:


  • Bachelor’s Degree and one year experience working in social services with families involved in the dependency process and suffering from addiction



  • At least FIVE years of direct social service experience, including one year of experience in working with low-income women and/or homeless families as well as one year experience working with Parents Allies of the child welfare system.


  • Sensitivity to the needs of clients and staff from diverse cultural and economic backgrounds required.
  • Knowledge of resources for low-income families in Snohomish County
  • Strong organizational, record-keeping and computer skills required.
  • Knowledge and experience related to crisis intervention, parent/child reunification, domestic violence, homelessness, mental health, case management, positive parenting and substance abuse (especially opioids) desired
  • Teaching, training, adult education skills desired
  • Core competencies expected: fostering diversity, social justice advocacy, specialized knowledge, customer service, collaboration, and organizational understanding

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this position, the employee:

  • Must be able to stand /or sit for extended period of time.
  • Must be able to lift at least 30 lbs.
  • Must have reliable transportation

Hours, Rate & Benefits
• Hourly rate: $_26.50 to $29.50.
• Hours per week:40
• FLSA Classification:/Non-Exempt.
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.