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Maintenance Supervisor
Position Status:Regular Full Time
Working Options:In-Office Only
Home Site:Seneca

• Hires, supervises, trains and evaluates general maintenance personnel.
• Schedules, coordinates and supervises activities of maintenance staff and certain building contractors, including a 24/7 emergency response/on-call system
• Works closely with housing and services staff, takes a leadership role in coordinating staff and vendors to make vacant units ready for new resident move-ins within scheduled timelines
• Implements preventative maintenance plan for properties, in coordination with Facilities Technicians
• Assists with all processes related to pest control efforts including, resident, client, and staff education, and scheduling inspections and treatments
• Works directly with Facilities Director and\or Facilities Technicians to coordinate major repairs and capital improvements of properties
• Ensures timely completion of work orders.
• This is a Working Maintenance Supervisor Position and as such will perform general plumbing, electrical, aesthetic repairs and routine preventative maintenance tasks.
• Is responsible for the ordering and stocking of supplies for properties.
• Assists Facilities Director & Housing Management Director with annual maintenance budgets; monitor actual expenses within approved budgets and recommends corrections to budgets and/or adjusts expenditures as needed
• Assumes role of Incident Commander during building emergencies and contacts appropriate YWCA staff and/or local authorities when necessary
• Attends various YWCA meetings, including Housing Coordination and manager (trainings) meetings
• Shows demonstrated ability to interact with people of different cultures
• Support the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions play out in institutions and systems
• Coach and mentor direct reports to provide culturally relevant conflict resolution and problem solving strategies
• Assure that volunteers are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background. Incorporate volunteers, where applicable, into program operations
• Performs other duties as assigned or necessary

Qualifications & Core Competencies:
• 3-5 years supervisory experience preferred
• Ability to communicate and work with other staff, clients, and contractors from a variety of racial, cultural and economic backgrounds
• Demonstrated project management and organizational skills
• Proficient written and verbal communications skills
• Demonstrated ability and willingness to work as a part of a team
• Ability to multi-task, work independently and under pressure
• Knowledge of common facility construction, maintenance and repair procedures
• Working knowledge of building systems, including electrical, lighting, HVAC, plumbing, and security/alarm
• Ability to use standard hand and power tools
• Ability to deal with unexpected situations using basic crisis intervention skills
• Willingness and ability to perform maintenance and cleaning duties as described above
• Experience with Microsoft applications, including Word, Excel and Outlook; Experience with facility management programs

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this job, the employee:

  • Frequently stands, walks, kneels, crouches, lay on floors while performing duties
  • Repetitively uses hands and wrists, fingering, handling, grasping, and reaching in using telephones, computers, hand tools, and power tools
  • Occasionally lifts and carries loads weighing up to 50 pounds
  • Occasionally climbs ladders to perform repair and maintenance work on roofs and in attics
  • Is on-call for emergencies and may work weekends, evenings and holidays in case of emergency

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

Hours, Rate & Benefits
• Hourly rate: $28+ DOE.
• Hours per week: 40
• FLSA Classification: Exempt
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.