YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Rapid Re-housing Life Coach
Position Status:Regular Full Time
Salary/Payrate:16.35-21.81
Working Options:
Home Site:Willows
LocationSeattle
  

Responsibilities

Systems Navigation/Assessments

  • Conduct a thorough family assessment using screening, intake and placement of emergency housing families as assigned by the Housing Program Manager. This includes determining eligibility of program participants for YWCA services.
  • Work with families to set goals and objectives around obtaining and maintaining employment encouraging self-reliance and self-determination, leading to stabilization in permanent housing.
  • Work in partnership with YWCA Employment Services staff to create a family development plan utilizing a strength-based model with emphasis on employment and permanent housing
  • Meet weekly with assigned families to coordinate service delivery, aid in overcoming barriers to housing, assist in navigating the social service system and evaluate progress in meeting goals
  • Provide advocacy, information and referrals in response to needs expressed by the family
  • Develop and maintain knowledge of community resources and provide appropriate referrals to address barriers to stable housing and employment (e.g. medical, mental health, chemical dependency, domestic violence, etc.).
  • Effectively collaborate with other YWCA programs to provide comprehensive services to meet families’ needs
  • Act as a liaison between mainstream/non-culturally responsive service providers and families when needed
  • Respond with antiracist trauma informed care in crisis/conflict situations
  • Work with co-workers and/or your supervisor to implement an action plan for families who are in need of innovative solutions
  • Strong working knowledge of best practices of service navigation, for families, through a culturally responsive lens
  • Evaluate and assess level of financial and other support for families on a regular basis to determine level of interventions
  • Conduct exit coaching activities and retention services for families upon their completion of the program

Record Keeping and Compliance

  • Maintain complete and accurate auditable file for each family
  • Keep case notes updated and complete daily after each meeting and/or interaction with families. Document service provided and track families progress
  • Actively participate in regular supervisory and team or unit meetings
  • Assist in collecting and compiling program participants’ data to complete funders program reports
  • Provides information to administrative staff for the completion of reports and database
  • Comply with all YWCA, federal, state and local COVID-19 safety policies (e.g. social distancing, wearing a mask, no social gatherings for the duration of the national pandemic); encourage residents to follow YWCA, federal, state and local COVID-19 safety guidelines such as, wearing a mask, limiting social gatherings, and social distancing, etc.
  • Work internally with other YWCA departments (e.g. Children and Youth Services, Gender Based Violence Intervention and Prevention, Economic Advancement, Health and Safety) to provide seamless service provision
  • Create external connections with other culturally responsive social service providers or institutions (e.g. public schools, medical providers, government institutions) to ensure seamless service provision

Race and Gender Equity

  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions 
  • Analyzes and understands population and agency data to strengthen Race and Social Justice Work Plan
  • Implements all work using YWCA’s Social Justice Initiative
  • Understands institutional and systemic intersectional racism as well as internalized oppression
  • Has 3-5 recent community based race and gender equity work projects/experiences within the last 5 years
  • Has experience working in multicultural and multiethnic communities, specifically African- American/Black communities
  • Exhibits a mature level in their racial identity development and a desire for continued learning

Other Responsibilities

  • Represent the YWCA in the community; including but not limited to committees and fundraising events
  • Ensure distribution of donations including YWCA in kind donation programs for program participants
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate and lead in the agency’s Emergency Preparedness program and activities
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility.  It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements.  Individuals will perform other duties as assigned.

 


Qualifications & Core Competencies:
  • At least two years of direct social service experience, including one year working with low-income and/or homeless families and/or victims of domestic violence

Or:

  • A Bachelor’s Degree with at least one year of direct social service experience working with low income and/or homeless families

And:

  • Knowledge of domestic violence issues
  • Knowledge of homelessness issues
  • Demonstrates an ability to engage with diverse communities
  • Demonstrates good oral and written communication skills
  • Demonstrates excellent listening skills
  • Demonstrates commitment to anti-racist principles
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products 
  • Ability and willingness to work independently and as a part of a team
  • Knowledge of available resources in Seattle-King County for low income/homeless families
  • Knowledge of mental health, drug and alcohol issues preferred
  • Experience working with communities of color and people from different cultures than your own
  • Demonstrated understanding of the intersection of racism and poverty
  • Must be able to travel independently from site to site

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee: 

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients and each other
  • Continuously exchanges information through listening and talking with families, agency staff, volunteers and individuals in the community
  • Frequently stands, walks, sits and climbs in performing duties and in traveling to off-site meetings
  • Frequently reaches and grasps in using telephones, computers, and in general operations
  • Frequently lifts and carries up to 5 lbs. of paperwork, files and materials
  • Frequently to occasionally performs close work while updating files, reading program information and using computer
*Continuously=Over 80% of the time, * Frequently= 20%-80% * Occasionally= Under 20%

Hours, Rate & Benefits
• Hourly rate: $23/hr
• Hours per week: Regular Full-Time, 40 hours per week.
• FLSA Classification: Non-Exempt.
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans.
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.