YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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CARES Landlord Engagement Specialist
Job Code:21-10025
Reports to:Regional Director of Administrative Services
Position Status:Regular Full Time
Home Site:Everett Regional Center
Location:3301 Broadway , Everett WA 98201
The CARES Landlord Engagement Specialist was created to assist Housing Navigators and Rapid Rehousing Case Managers to achieve housing placements of individuals and families experiencing homelessness due to COVID-19. This position works in collaboration with the Landlord Engagement Coordinator to explore private and corporate landlords and provide awareness of our community efforts to end family homelessness as well as the resources available to landlords and tenants to support successful placement and retention of hard-to-place families in private landlord housing. Coordinates with partners and help problem solve housing placement for families during and after the pandemic. This is a grant funded position and will be reviewed on an annual basis.

In accordance with COVID-19 safety practices, YWCA has a COVID-19 Vaccination Policy, and all new hires need to be fully vaccinated prior to their first day of employment.  YWCA considers a new hire “fully vaccinated” when at least two weeks have passed after the date the employee received: 

A second dose in a two-dose vaccine series, such as the Pfizer or Moderna vaccines; or  
A single-dose vaccine, such as the Janssen (Johnson & Johnson) vaccine.
This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

  • Works with the Landlord Engagement Coordinator to build and maintain landlord relationships to understand landlord needs and identify housing opportunities for client referrals
  • Assists Navigators and Rapid Rehousing Case Managers with their clients in searching and locating housing options, communicating with landlords, obtaining and completing housing applications, gathering documentation and other items related to the leasing process.
  • Receives and processes client referrals from partnering agencies
  • Schedules and completes intake assessment with clients
  • Provides and reviews the Tenant Handbook with referred clients to support them in their housing search
  • Facilitates viewing of potential units. Coordinates with landlords to schedule unit viewing
  • Supports clients in preparing for and attending appointments for potential housing units
  • Assists clients with the rental application process and appealing denied applications
  • Acts as a liaison to services and mediator with the landlord for leasing issues that may before leasing is secured  
  • Composes correspondences and other written materials as assigned 
  • Works with the Landlord Engagement Coordinator to recruit landlords for the Interested Landlord List.
  • Participates in Investing in Futures Navigator and Rapid Rehousing monthly meetings as time permits.
  • Participate in the Rental Providers and Community Agencies Committee meetings.
  • Maintains data spreadsheet of services provided and placements
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  •  Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned.

Qualifications & Core Competencies:
  • A minimum of three years of experience in property management, housing management, and/or real estate experience, including negotiation and advocacy or equivalent OR a bachelor's degree in public or business administration or equivalent. Experience within the housing services working community a plus.
  • Experience working with people from different cultures than your own
  • Knowledge of local housing services such Rapid Re-housing, low income, and affordable housing
  • Knowledge of issues surrounding homelessness, poverty, domestic violence, racism, substance
    abuse, mental illness and affordable housing.
  • Knowledge of fair housing and rental market in the community.
  • Demonstrates knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
  • Experience with or ability to learn the Client Track database, HMIS and online data reporting
  • Demonstrates strong organizational skills and keen attention to detail
  • Demonstrates excellent written and oral communication skills
  • Demonstrated ability to meet multiple deadlines and flexible schedule
  • Ability to work independently as well as part of a team
  • Ability to maintain confidentiality 
  • Ability to provide creative solutions 
  • Core Competencies Expected: Collaboration, Negotiation, Problem Solving, Adaptability, Crisis Management, Driven for Results, Fostering Diversity, Race & Social Justice Advocacy

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.
  • Work is primarily done in an office environment and community locations but travel to agency office sites and meetings is frequently required.
  • Continuously exchanges information through listening and talking with clients, agency staff, employers, other individuals in the community
  • Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies, stands, walks, sits, and climbs in performing duties in the office.
  • Frequently lifts and carries up to 5 lbs. of paperwork, files, and class materials, occasionally up to 40 lbs.
  • Occasionally kneels, bends, pushes and pulls in obtaining files in drawers 

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20% 

Hours, Rate & Benefits:
• Hourly rate: $23/hr
• Hours per week: Regular Full-Time, 40 hours per week
• FLSA Classification: Non-Exempt
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.