YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Trinity Family Advocate
Job Code:21-10023
Reports to:Regional Director of SC Housing Services
Position Status:Regular Full Time
Home Site:Trinity Place
Location:19321 46th Ave W., Lynnwood WA 98036
The Trinity Family Advocate will provide motivational, trauma informed advocacy and support to parents with children for whom lack of stable housing and addiction pose significant barriers. In addition to providing structured, goal-oriented casework for families or individuals in Transitional Supportive Housing. 

In accordance with COVID-19 safety practices, YWCA has a COVID-19 Vaccination Policy, and all new hires need to be fully vaccinated prior to their first day of employment.  YWCA considers a new hire “fully vaccinated” when at least two weeks have passed after the date the employee received: 

A second dose in a two-dose vaccine series, such as the Pfizer or Moderna vaccines; or  
A single-dose vaccine, such as the Janssen (Johnson & Johnson) vaccine.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. We are an equal opportunity employer and are very focused on your mission of eliminating racism and empowering women, we encourage others who can identify with this same mission to apply.

  • Provides casework for 12 housing clients at Trinity Place site with level of contact at the designated number of hours per week per client
  • Assesses the physical, emotional, educational and emergency needs of clients with the goals of emotional and economic stability
  • Assists clients to determine, develop and carry out individual goals with an emphasis on self-sufficiency and monitors goal progression
  • Assists clients to form short and long range financial plans and a realistic budget
  • Assists clients in following program guidelines
  • Assists clients to become knowledgeable of appropriate financial resources
  • Arranges necessary contracts, letters or communications with other agencies or individuals to assist clients in securing income, emotional and housing stability
  • Networks with other service providers to advocate for clients and establish suitable referral systems
  • Hold weekly Resident Meetings
  • Provides structured exit interviews for clients to gather program feedback as well as help clients focus on long term goals
  • May help facilitate communication between Residents and Property Management about lease violations, maintenance issues, etc. 
  • Maintains appropriate records for case reporting, client tracking, statistics and hours worked
  • Participates in agency, department and committee meetings to maintain integrated services for clients
  • Performs phone screenings of potential clients and participates in in-person intake interviews with ability to assess appropriateness of applicants for the housing program
  • Participates in department projects developed by the Regional Director of Housing aimed at providing better service to clients and improving efficiency
  • Tracks and records monthly rents of transitional clients’ giving rent reminders when necessary
  • Assist Facilities Technician & Project Reunite Family Advocate with upkeep and maintenance of facility
  • Attends trainings as directed to increase knowledge and skill; Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned.

Qualifications & Core Competencies:
  • At least three years of direct social service experience, including one year of experience in working with low-income and/or homeless


  • A Bachelor's Degree with at least two years of direct social service experience in working with low-income and/or homeless families. Prefer chemical dependency and/or mental health background


  • Any combination of education and experience that adequately demonstrates an ability to perform this job effectively


  • Commitment to working within an anti-racist framework to ensure racially equitable outcomes and advance the YWCA Mission
  • Knowledge about affordable public and private housing resources in Snohomish County 
  • Good oral and written communication skills and organizational and record keeping skills 
  • Ability and willingness to work independently and as part of a team and to make sound judgments without on-site supervision
  • Understanding of Chronic Homelessness, Harm Reduction and Housing First practices
  • Must have a valid Washington State driver’s license, reliable transportation, and insurance
  • Demonstrated experience using Motivational Interviewing techniques
  • Paid and/or volunteer work experience with emergency shelters, transitional housing programs, and/or other residential programs
  • Knowledge of and experience as a service provider with any of the following: crisis intervention, victims of domestic violence, child abuse, substance abuse, mental health, welfare rights, case management, sexual assault, employment services, child development, and positive parenting skills
  • Knowledge of services available in Snohomish County for low-income families
  • Experience working with communities of color and people from different cultures than your own
  • Demonstrated commitment to anti-racist principles
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
    • Core Competencies: Crisis Management, Customer Service, Race & Social Justice Advocacy, Interpersonal Skills, Relationship Building, Planning & Organizing (Time Management), Collaborative/Partnership, Coaching, Conflict Management, Fostering Diversity

    Physical Demands:

    The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this position, the employee:

    • Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
    • Frequently stands, walks, sits and climbs in performing duties in the workspace and in the community
    • Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
    • Ability to lift up to 30 pounds
    • Ability to conduct in-home visits with clients in a multi-level apartment complex
    • All positions at YWCA of Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients

    *Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

    Hours, Rate & Benefits:
    • Hourly rate: $23/hr
    • Hours per week: Regular Full-Time, 40 hours per week
    • FLSA Classification: Non-Exempt
    • Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
    • At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.