YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Homeward House Coordinator
Job Code:21-10022
Reports to:Regional Director of Admin Services
Position Status:Regular Full Time
Home Site:Everett Regional Center
Location:3701 Broadway, Everett, WA 98201

The Homeward House Coordinator provides the oversite coordination of all activities held at Homeward House. The work of the Coordinator is to act as a link between the collaborative partners and the program to effectively coordinate service delivery at Homeward House and to represent Homeward House in a public capacity as needed to comply with the overall functions of the program. Interacts with Collaborative Manager to secure new partners, and adheres to United Way CORE and Perigee Foundation funding expectations.

In accordance with COVID-19 safety practices, YWCA has a COVID-19 Vaccination Policy, and all new hires need to be fully vaccinated prior to their first day of employment.  YWCA considers a new hire “fully vaccinated” when at least two weeks have passed after the date the employee received:  

  • A second dose in a two-dose vaccine series, such as the Pfizer or Moderna vaccines; or   
  • A single-dose vaccine, such as the Janssen (Johnson & Johnson) vaccine. 

 This position has a social justice component that will allow for critical thinking around how the external systems impact the work that we are doing through the lens of racism and intersections with poverty. Valuing diversity and championing anti-racism policy are core values. As an equal opportunity employer, we highly encourage people of color to apply.

  • Maintains communication with referring agencies
  • Process referrals for families
  • Connects new involved parents to the appropriate Parent Ally Mentor to perform intakes for clients at Homeward House or other locations as needed.
  • Collaborates with Program Supervisor to recruit, engage, train and monitor Parent Ally Program staff and volunteers
  • Collaborates with Program Supervisor to maintain program forms and process up to date
  • Responsible for the overall maintenance of Sales Force and coordinates training of new staff with United Way
  • Organizes efforts related to the implementation of program model at Homeward House in Snohomish County
  • Provides leadership to the Collaborative Partners, volunteers and paid staff working with the development of the overall curriculum, schedule, and hours of operation
  • Coordinates record keeping, and data management and reporting
  • Assures that all program requirements are met by all staff assigned to each case based on the funding
  • Provides training to Parent Ally Mentors for the delivery of case management and mentorship and prevention services to families at Homeward House and other needed locations
  • Coordinates with supervisor for the overall tracking responsibilities associated with the client assistance funds and domain services
  • Participates in weekly supervision to discuss pertinent details regarding the program and process issues that surface during their work that might interfere with their wellbeing of the families served at Homeward House
  • Participates in Steering Committee Meetings and other work groups as needed
  • Maintains data for the reporting of Parent Ally work during meetings, including interactions with Collaborative Partners and clients served along with onsite activities
  • Supports Homeward House staff and Collaborative Partners by maintaining an active communication with domain leads and key stakeholders as it pertains of services onsite, including additional partners of each domain
  • Collaborates with Program Supervisor to create the agenda for the Steering Committee meetings as needed
  • Follow through on agreements made by the Advisory Committee
  • Collaborates directly with backbone for the planning and execution of activities related to Theory of Action-Theory of Change, data, learning, branding and policy
  • Oversees the development and implementation of United Way and Perigee approved activities and prevention work
  • Coordinates P4P work with other Parent Ally work in the community                                                       

 Building Operations

  • Maintains a daily schedule  and instructions for the daily/weekly cleaning and  daily  opening and closing of the building
  • Ensures overall safety and quality assurance
  • Informs YWCA supervisor and other appropriate staff  of any issues as they arise


  • Attends all YWCA staff meetings and other mandatory YWCA events
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions 
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned. 

Qualifications & Core Competencies:
  • Bachelor’s Degree and at least one year experience working in social services with families involved in the dependency process and suffering from addiction


  • At least five years of direct social service experience or other experience, including one year of experience in working with low-income women and/or homeless families as well as at least one year experience working with parents involved with child welfare/court dependency process.


  • Sensitivity to the needs of clients and staff from diverse cultural and socioeconomic backgrounds.
  • Knowledge of resources for low-income families in Snohomish County.
  • Strong organizational, record-keeping and computer skills.
  • Knowledge and experience related to crisis intervention, parent/child reunification, domestic violence, homelessness, mental health, case management, positive parenting and substance abuse (specifically opioids).
  • Experience working with communities of color and people from different cultures than your own 
  • Demonstrated commitment to anti-racist principles 
  • Demonstrated understanding of the intersection of racism and poverty 
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products 
  •  Teaching, training, adult education skills desired
  • Parent Ally experience desired
  • Must have reliable transportation and have current WA Driver's License 
  • Core Competencies expected: Fostering Diversity, Social Justice Advocacy, Customer Service, Collaboration, and Organizational Processes.
  • Training and support to selected individual will be provided throughout the process.

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.
  •  Continuously exchanges information through listening and talking with clients, agency staff, employers, other individuals in the community
  • Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies, stands, walks, sits, and climbs in performing duties in the office.
  • Frequently lifts and carries up to 5 lbs. of paperwork, files, and class materials, occasionally up to 40 lbs.
  • Frequently uses the stairs to answer the front door at site
  • Occasionally kneels, bends, pushes and pulls in obtaining files in drawers
  • Must be able to stand or sit for extended period of time.
  • Must be able to lift at least 30 lbs.
 *Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

Hours, Rate & Benefits:
• Hourly rate: $25.50/DOE
• Hours per week: Regular Full-Time 40 Hours per Week
• FLSA Classification: Non-Exempt
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.