YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Temporary Case Manager (Re-Entry Employment Specialist)
Job Code:21-10015
Reports to:WorkSource Program Manager II
Position Status:Temporary Full Time
Home Site:Opportunity Place
Location:2024 3rd Ave. Seattle, WA 98121
  
Summary:

The Temporary Re-Entry Employment Specialist works under the YWCA’s King County Jobs Initiative (KCJI) program. This position will provide recruitment, one-on-one assessment, job readiness assistance, career coaching and counseling, and job placement and retention assistance to people with recent criminal backgrounds to place them in career pathway jobs leading to economic empowerment and self-sufficiency. This position will annually provide employment-focused case management and re-entry assistance to 55 recently released ex-offenders to assist them to enter the labor market and to reintegrate into their communities. This position will also ensure that 80% of enrollments (44) are enrolled in Washington State’s Basic Food Employment & Training program (BFET).

The Re-Entry Employment Specialist will recruit and assess participants, enroll individuals in targeted sector training programs, engage employers to make placements, and conduct other job development and economic empowerment services (soft skills development, career assessments, financial capability). This position requires close coordination with King County, the Department of Corrections, Department of Social and Health Services (DSHS), and other criminal justice, housing, education, and employment service providers. The Re-Entry Employment Specialist will also maintain records of participant progress, manage and update the King County VIBE and DSHS e-JAS databases, produce reports on program outcomes, and work with other members of the KCJI, WorkSource and YWCA Economic Empowerment teams to coordinate recruitment and co-enrollment, training and employability workshops, program orientations and job clubs, and other related services. This position is temporary through December 31st, 2021 and contingent on funding renewal. 

In accordance with COVID-19 safety practices, YWCA has a COVID-19 Vaccination Policy, and all new hires need to be fully vaccinated prior to their first day of employment. YWCA considers a new hire “fully vaccinated” when at least two weeks have passed after the date the employee received:

  • A second dose in a two-dose vaccine series, such as the Pfizer or Moderna vaccines; or
  • A single-dose vaccine, such as the Janssen (Johnson & Johnson) vaccine.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply. 


Responsibilities:
  • Work with community partners to recruit and screen applicants to determine eligibility (for both KCJI and BFET) followed by enrollment and program orientation
  • Assess participant’s job readiness, strengths and barriers, criminal background history, and employment and training needs as well as the need for additional community resources and develop clear and realistic career goals
  • Network and maintain contact with representatives from various correctional and re-entry programs and partner agencies including the King County Community Corrections, Department of Corrections, Drug Court, Diversion Programs, King County Regional Justice Center, Department of Adult and Juvenile Detention, area Work Releases, Pioneer Human Services, Sound Mental Health, and others community corrections partners
  • Maintain regular contact with King County and DSHS program contacts and ensure that data and participant progress is accurate and up to date in the VIBE and eJAS databases
  • Provide participants with support services and/or make referrals to other community agencies to resolve barriers to employment
  • Coordinate with other YWCA programs to ensure wraparound supports and to improve service integration
  • Provide individual job search preparation and training to explore and develop the habits and attitudes needed to be successful in the workplace
  • Provide both one-on-one and group employment assistance focused on exiting the criminal justice system and transitioning to employment as well as reintegrating into the community
  • Coach participants in developing job skills, resumes, cover letters, and interview skills and how to appropriately disclose background to employers
  • Refer participants to eligible and appropriate short term sector-focused occupational training programs and work directly with King County and area colleges to enroll participants in vocational training programs
  • Place participants in jobs, develop job opportunities with employer partners, and assist participants with job retention and wage progression with the goal of full time, livable wage employment
  • Provide job retention and follow up assistance to employed participants and report on job status at 90 days after exit
  • Develop understanding of how institutional racism has resulted in inequities in criminal justice and employment
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions. 
  • Maintain accurate client files and enter client information into King County’s VIBE database, DSHS’s e-JAS database, and the YWCA’s Client Track database, ensuring all data is entered within 5 business days of service
  • Utilize the King County Self-Sufficiency Calculator for career planning, budgeting, and outcome reporting purposes
  • Complete monthly and quarterly data and narrative reports on program performance
  • Will be required to occasionally travel to multiple locations
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring 
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned.


Qualifications & Core Competencies:
  • Bachelor’s degree in social services, social work, education, or related field desired. An equivalent combination of experience and education will be considered.
  • One to two years of demonstrated experience required performing work related to client recruitment and enrollment, career assessment and planning, support services, occupational training, workplace readiness, job placement, records maintenance and outcomes reporting
  •  Knowledge of case management practices
  • Knowledge of King County labor market, vocational training programs, WorkSource system, and other local resources.
  • Strong customer service orientation
  • Experience working with communities of color and people from different cultures than your own 
  • Demonstrated commitment to anti-racist principles 
  • Demonstrated understanding of the intersection of racism and poverty 
  • Oral, written, and interpersonal communications skills
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products; ability to use online tools such as Microsoft Sharepoint and Survey Monkey
  • Candidate must be able to travel independently between multiple work sites within a day.
  • Core Competencies Expected: Achievement; Collaboration; Communication; Customer Service; Discernment/Judgment; Fostering Diversity; Initiative; Innovation; Interpersonal skills; Planning & Organizing; Problem Solving; Professionalism


Physical Demands:
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:
  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients 
  • Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
  • Frequently stands, walks, sits, and climbs in performing duties in the office and in traveling to off-site meetings
  • Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
  • Frequently lifts and carries up to 5 lbs. of paperwork, files, and training materials, occasionally up to 40 lbs.
  • Frequently to occasionally performs close work while updating files, reading program information, and using computer
  • Occasionally kneels, bends, pushes and pulls in obtaining files in drawers
  • Occasionally stands for long periods of time while conducting training programs or attending job fairs
*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20% 

 


Hours, Rate & Benefits:
• Hourly rate: $23/hr
• Hours per week: Temporary Full-Time, 40 hours per week
• FLSA Classification: Non-Exempt
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund