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Permanent Supportive Housing Advocate
Position Status:Regular Full Time
Working Options:Remote/Hybrid
Home Site:Everett Regional Center
LocationLynwood, WA

  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions 
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities 
  •  Assure that clients, volunteers, and co-workers are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background 
  • Provide supportive, trauma-informed and culturally-competent case management on a daily or weekly basis through in-home case management

  • Assess the physical, emotional, educational and emergency needs of clients with the goals of emotional and economic stability

  • Support participant’s long term emotional and economic stability by working with them to determine, develop and implement long-term Housing Stability Action Plan, which includes short and long range financial planning and a realistic budget

  • Assist clients to determine, develop and carry out individual’s goals. Monitors goal progression on weekly or bi-weekly basis

  • Assist client in maintaining compliance with lease and program

  • Assist clients to become knowledgeable of appropriate financial resources

  • Arrange necessary contracts, letters or communications with other agencies or individuals to assist clients in securing income, emotional and housing stability

  • Network with other service providers to advocate for clients and establish suitable referral systems

  • Provide structured exit interviews for clients to gather program feedback as well as help clients focus on long term goals

  • Provide follow-up case management for exited clients, including tracking of disposition

  • Network with other service providers to advocate for clients and establish suitable referral systems

  • Provide structured exit interviews for clients to gather program feedback as well as help clients focus on long term goals

  • Provide follow-up case management for exited clients, including tracking of disposition

  • Attend trainings as directed to increase knowledge and skill

  • Show demonstrated ability to interact with people of different cultures

Other Duties 

  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned

Qualifications & Core Competencies:
  • At least three years of case management experience working with low-income, homeless and chronically homeless households

  • Associates degree in social services or other related field is preferred

  • Comprehensive understanding of issues around homelessness, poverty and trauma, especially as they affect specific populations, including but not limited to: veterans, families, the elderly & disabled, people who live with chronic mental illness, youth, LGBTQI people, immigrants & refugees and people of color.

  • Demonstrated commitment to working within an anti-racist framework to ensure racially equitable outcomes and advance the YWCA Mission

  • Any combination of skills and experience that demonstrates the ability to perform this job effectively

  • Experience in providing crisis intervention services.

  • Demonstrated understanding of motivational interviewing.

  • Demonstrated understanding of Housing First principles. 

  • Knowledge of local human services, shelter, low income and affordable housing programs

  • Proficient oral and written communication skills and organizational and record keeping skills

  • Ability and willingness to work independently and as part of a team and to make sound judgements without on-site supervision

  • Ability to maintain confidentiality.

  • Ability to provide creative solutions.

  • Experience working with communities of color and people from different cultures than your own

  • Demonstrated understanding of the intersection of racism and poverty 

  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products

  • Ability to commute independently to work site(s) 

  • Core competencies expected: Attention to Detail, Oral and Written Communication, Organizing/Time Management, Initiative, Collaboration, Fostering Diversity, Race & Social Justice Advocacy, Ethics and Integrity.

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with client

  • Constantly uses hands and wrists, fingering, handling, grasping and reaching in using telephones, computers, fax machines and other office equipment and supplies. Constantly sits while doing indoor work including operating a computer

  • Frequently uses speech, hearing, and sight abilities in exchanging information with clients, agency staff, employers, representatives of community organizations and other individuals in the community

  • Frequently lifts/carries up to 50 pounds and pushes and pulls up to 12 pounds in performing duties in the office and in traveling to off-site meeting

  • Occasionally reaches outward, stands, squats, kneels, bends, walks and lifts items up to 50 pounds in performing duties in the office

  • Occasional local travel to multiple locations for off-site meetings

  •  Ability to conduct in home visits with clients in a multi-level apartment complex

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

Hours, Rate & Benefits
• Hourly rate: $23/hour
• Hours per week: Regular Full-Time, 30 hours/week
• FLSA Classification: Non-Exempt.
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.