YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Chief Human Resources Officer
Job Code:21-10004
Reports to:Chief Executive Officer
Position Status:Regular Full Time
Home Site:Seneca
Location:1118 5th Ave Seattle, WA 98101

The Organization

The YWCA’s mission is to Eliminate Racism and Empower Women. Their vision is an inclusive, thriving, healthy community transformed by racial and gender equity, where women and girls of color have equal access to opportunity, and there is social justice for all people.

The YWCA Seattle/King/Snohomish embraces its commitment to racial equity and social justice in all of their work, proactively advancing the core beliefs that:

• When the barriers of institutional and structural racism are broken down, everyone will benefit.
• Because BIPOC women have been historically marginalized and excluded, their voices must be centered in this work.
• When people are confident in their inherent strength and communities are valued and self- directed, they are empowered.
• We must stand together across lines of difference with courage, compassion, and commitment to transform our community.

As the largest YWCA in the country, the YWCA Seattle/King/Snohomish has an operating budget of $50M with net assets over $150M and over 200 full time dedicated staff, with centers in Seattle, Renton, Everett, Redmond, and White Center. In 2020 the YWCA moved quickly to meet urgent needs caused by the pandemic, and provided 900 units of housing and approximately 40 economic advancement, and health and safety programs to help over 7,000 women and girls, men, and youth overcome obstacles created by racism and sexism, so they can build stable and self-sufficient futures for BIPOC women, girls, and families.

The YWCA is led by Maria Chavez-Wilcox as CEO. Chavez-Wilcox has been named to Puget Sound Business Journal’s list of 100 powerful and influential business leaders in 2020 and serves on the YWCA USA board of directors among other national and prominent local boards across the country. Her nonprofit career spans over 30 years of dedicated service leading nonprofit agencies across the country and holds a highly visible role in the community.

The Opportunity

This is a new role and a particularly exciting time to join the YWCA. The organization is developing a new strategic workplan to be launched in January 2022 with a significant focus on talent management, skill building, and partnerships to bring the agency to its next exciting chapter in its
commitment to social justice in all sectors. And a recent transformational gift allows the YWCA to invest in capacity building across the organization. The Chief Human Resources Officer (CHRO) will play a key role, leading the establishment of a best-in-class and forward-thinking HR operation that will be a trusted partner and a central resource for realizing YWCA ‘s racial and social justice vision. Given the prominence of the Seattle region organization within the broader YWCA movement, the new CHRO will also have plenty of opportunity for national exposure and thought partnership with the CEO and within the network.

The Chief Human Resources Officer Role

Reporting to the CEO and overseeing a team of six, the CHRO has overall strategic and operational accountability for the full HR life cycle. This is a proactive, in-service leadership role that models responsiveness, partnership, flexibility, and collaborative problem-solving. The CHRO is a member of the leadership team and is responsible for developing and executing a human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, HR systems and policies, recruitment, selection, legal compliance, employee relations, talent management, change management, organizational and performance management, employee communications and events, training and development, and benefits and compensation. The CHRO provides strategic leadership by articulating HR needs and plans to the executive management team, and the board of directors.

This position has a social justice component that requires critical thinking through the lens of racial equity toward the YWCA’s mission of eliminating racism and empowering women.

YWCA is excited to be partnering with GoodCitizen on our search for a Chief Human Resources Officer. To read the full position profile and apply, please visit their website here. 

  • Provide Human Resources leadership consulting to CEO and Executive Staff Team on major issues related to the organization
  • Act as the steward/ambassador of the YWCA mission and values to foster a positive climate among YWCA staff
  • Support agency-wide Race and Social Justice Initiative (RSJI)
  • Implement a Human Resources strategy and multi-year plan that ensures Human Resources services are integrated and aligned with agency needs


  • Oversee Human Resources functions for the agency- including but not limited to HR systems, benefits, administration, employee relations, agency-wide policies, risk management, compliance with federal and state laws 
  • Directly supervise Human Resources Manager, Volunteer Services Manager and Administrative Coordinator; provide team coaching and mentors hip and offer culturally relevant conflict resolution and problem-solving strategies 
  • Partner with senior managers in support of agency goals and objectives and ensure policies and practices are managed fairly

Legal and Compliance:

  • Maintain an effective program of compliance with laws and regulations related to human resources; manage relationships with compliance agencies and YWCA legal counsel.
  • Ensure all YWCA managers adhere to legal and operational compliance requirements  
    affecting employees
  • Provide leadership, representation, and oversight for all legal compliance issues including but not limited to court cases, LNI, unemployment, risk management, and any legal issues that impact the organization’s operations, policies, staffing and clients.
  • Remain current with employment laws and regulations, and changes and current trends in Human Resources practices

Compensation and Benefits:

  • Design compensation plan, including job descriptions and classifications; conduct compensation studies and market research for salary structures and adjustments
  • Create an employee benefits program that maximizes value to staff within budgetary constraints; supervise the communication, enrollment, and administration of plans
  • Assess the competitiveness of human resources programs and practices in relevant markets and make recommendations for improvements and changes.

Race and Social Justice:

  • Commitment to YWCA mission
  • Demonstrate cultural competency and respect for diversity
  • Provide leadership to YWCA’s Social Justice Initiative by understanding how racism, sexism, classism, and other oppressions play out in institutions and systems

Qualifications & Core Competencies:
  • Demonstrated commitment to anti-racist principles 
  • Experience working with communities of color and people from different cultures than your own
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
  • Core Competencies Expected: At least 5 core competencies required, list available here; Core competencies must include Fostering Diversity and Race & Social Justice Advocacy

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this position, the employee:

  • All positions at YWCA of Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients
  • Continuously conducts office work: sitting, typing, phone calls
  • Frequently walks, stands, uses stairs 
  • Occasionally lifts no more than 30lbs
  • Travel to King and Snohomish county program sites required

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

Hours, Rate & Benefits:
The position is based in Seattle with current remote and in-office leadership visibility in King and Snohomish County.

In according with COVID-19 safety practices, YWCA has a COVID-19 Vaccination Policy, and all new hires need to be fully vaccinated prior to their first day of employment. YWCA considers a new hire “fully vaccinated” when at least two weeks have passed after the date the employee received:

• A second dose in a two-dose vaccine series, such as the Pfizer or Moderna vaccines; or

• A single-dose vaccine, such as the Janssen (Johnson & Johnson) vaccine.

The salary range for this position is $180,000-$210,000.

Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans

At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.

YWCA Seattle|King|Snohomish is an Equal Opportunity Employer, and we highly encourage people of color to apply.

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