YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Housing & Community Coordinator
Job Code:21-03005
Reports to:Housing Services Manager
Position Status:Regular Full Time
Home Site:Family Village - Issaquah
Location:930 NE High St., Issaquah, WA 98029

The Housing & Community Coordinator position is responsible for assisting the Housing Services Manager in all daily property management functions, on-site monitoring and emergency response, showing units to prospective residents, property and resident paperwork, maintaining resident files, assisting with unit turnover (scheduling) for 146 units of permanent affordable tax-credit housing, and coordinating resident engagement activities.

The Housing & Community Coordinator must be able to work independently at the property; however, this position is part of a housing management team that includes staff from other regions and both receives support as well as needs to be able to periodically support management activities at other properties as needed.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.



  • Ensure compliance with HUD, Section 8, and Low Income Housing Tax Credit requirements. Compliance includes, but is not limited to: move ins, annual reviews, and transfers all completed in a timely manner. These tasks account for approximately 40% of the job.
  • Coordinate all aspects of resident move ins and move outs in a timely manner (including compliance related and leasing paperwork, resident orientations, etc.)
  • Maintain compliance with all Fair Housing and Landlord Tenant laws/regulations
  • Prepare and distribute notices as necessary to resident
  • Maintain up-to-date resident files
  • Actively build positive relationships with applicants, residents, staff, and partner organizations.
  • Coordinate on-site community activities.
  • Assist with accessing resources to support housing stability.
  • Seek to provide culturally relevant conflict resolution and problem solving strategies
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring 
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities 
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned

Qualifications & Core Competencies:
  • Experience working with communities of color and people from different cultures than your own
  • Demonstrated commitment to anti-racist principles
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
  • Minimum 1 year experience in property management as an assistant apartment manager with a strong preference for direct experience working within the affordable housing field
  • Minimum 1 year experience processing and completing income certifications under the Low Income Housing Tax Credit program and HUD or Public Housing experience
  • Experience with HUD, Section 8, Low Income Housing Tax Credits and/or another government program which required resident income certifications
  • Ability to deal with unexpected situations using basic crisis intervention skills
  • Ability to lift and carry up to 40 pounds; use broom, mop, and other cleaning supplies
  • Willingness and ability to perform light cleaning duties as described above.
  • Demonstrated ability to work effectively under stressful conditions
  • Core competencies Expected: Initiative, Collaboration/Partnership, Oral/Written Communication, Setting Direction/Strategic Planning, Management, Achieving Measurable Results, Decision Making, Ethics and Integrity, Flexibility, Fostering Diversity, Social Justice Advocacy

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this job, the employee:

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients
  • Continuously performs indoor work including sitting while operating a computer
  • Continuously meets in-person with residents
  • Continuously reaches and grasps in using telephones, computers, copy machines, and other office equipment and supplies.
  • Frequently needs to be able to travel throughout the property to post notices, inspect, show apartment units, and address resident issues
  • Occasionally climbs stairs of multi-level apartment complex
  • Occasionally travel to other YWCA properties in King and Snohomish Counties
  • Occasionally does outdoor work and is exposed to excessive noise and extreme temperatures
  • Occasionally reaches outward and above shoulder
  • Occasionally lifts/carries 10 pounds or less
  • Occasionally stands, squats, kneels and bends while performing job duties

*Continuously over 80% of the time, Frequently 20-80% of the time, and Occasionally under 20% of the time.


Hours, Rate & Benefits:
• Hourly rate: $17.99-$21.81
• Hours per week: Regular full time, 40 hours a week
• FLSA Classification: Non-Exempt.
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.