YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Landlord Engagement Coordinator
Job Code:20-08001
Reports to:Regional Director of Administration
Position Status:Regular Full Time
Home Site:Everett Regional Center
Location:3301 Broadway, Everett, WA, 98201
  
Summary:
The YWCA’s Landlord Engagement Project will conduct landlord outreach and engagement in communities throughout Snohomish County. The coordinator provides support to the Landlord Engagement Specialist, Navigators and Snohomish County Rapid Rehousing providers with the information sessions to make landlords aware of our community-wide efforts to end family homelessness as well as the resources available to landlords and tenants to support successful placement and retention of hard-to-place families in private landlord housing. Coordinates with partners and help problem solve housing placement for hard-to-place families.


This position has a social j
ustice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday workare required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Responsibilities:
Seeks private, small and large corporate property management within Snohomish County and coordinate with staff to schedule introductory meetings with landlords and property managers
• Maintains landlord relationships and keeps data base on properties and landlord contacts current
• Registers landlord properties into a Housing Interest List
• Meets with and register at least five new Landlords each Quarter into the Landlord Interest List
• Publishes the Landlord Interest List quarterly to Snohomish Community Partners
• Develops outreach materials and agreements with landlords that will promote access to rental units to help clients experiencing homelessness to access and maintain permanent housing
• Reviews referrals, creates and maintains concise confidential files
• Maintains data base up to date, gather statistics and provide monthly narrative reports
• Composes correspondence and other written materials as assigned
• Acts as a liaison and mediator for housing issues that may arise with landlords in the community
• Participates in Rapid Rehousing and Housing Navigators meetings as well as end homelessness committees and work groups as time permits
• Coordinates and facilitates the monthly Landlord and Community Services Steering Committee meeting
• Organizes the design and implementation of an annual Snohomish County Landlord Convening
• Maintains open communication with program staff to help keep staff morale high and to encourage productivity
• Provides support to Housing Services Specialist with the information sessions to make landlords aware of our community-wide efforts to end family homelessness
• Provides timely information regarding program procedures to program staff to ensure smooth, effective service deliver
• Meets weekly with supervisor and attends all YWCA and other program related meetings as requested
• Implement all work by incorporating the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in all institutions and systems
• Shows demonstrated ability to interact with people of different cultures.
• Continues search for understanding of racial, gender and class equity.
• Adheres to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring. Works alongside volunteers, where applicable.
• Assures that volunteers are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background
Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities  
• Other duties as assigned



Qualifications & Core Competencies:

EITHER
• Bachelor’s degree in public or business administration or other related area or equivalent 

OR
• A minimum of 3 years of experience in property management, housing management, and/or real estate required, including negotiation and advocacy or equivalent. Experience within the working community a plus.

AND
• One year of management/lead experience
• Experience working with communities of color
• Experience in conducting group training and working with diverse populations.
• Knowledge of local housing services such Rapid Re-housing, low income and affordable housing programs.
• Knowledge of issues surrounding homelessness, poverty, domestic violence, racism, substance abuse, mental illness and affordable housing.
• Knowledge of fair housing and rental market in the community.
• Significant proficiency in Word and Excel
• Experience with or ability to learn the Client Track database, HMIS and online data reporting systems
• Strong organizational skills and keen attention to detail
• Excellent written and oral communication skills
• Ability to take direction
• Demonstrated ability to meet multiple deadlines and flexible schedule
• Ability to work independently as well as part of a team
• Ability to maintain confidentiality
• Ability to provide creative solutions
• Demonstrated understanding of the intersection of racism and poverty
• Core Competencies Expected: Race and Social Justice Advocacy, Planning & Organizing (Time Management), Negotiation, Problem Solving, Fostering Diversity, Ethics & Integrity, Collaboration, Attention to Detail








Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with client

  • Work is primarily done in an office environment and community locations but travel to agency office sites and meetings is frequently required.

  • Continuously exchanges information through listening and talking with clients, agency staff, employers, other individuals in the community

  • Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies, stands, walks, sits, and climbs in performing duties in the office.

  • Frequently lifts and carries up to 5 lbs. of paperwork, files, and class materials, occasionally up to 40 lbs.

  • Occasionally kneels, bends, pushes and pulls in obtaining files in drawer                                    


*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%


Hours, Rate & Benefits:
• Hourly rate: $21.00
• Full time, 40 hours a week
• FLSA Classification: Non-Exempt
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.