YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

Start Over with Job Search

Returning Applicant?  Login Now

Permanent Supportive Housing Program Advocate
Job Code:20-06005
Reports to:Housing Services Program Manager
Position Status:Regular Part Time
Home Site:Pathways for Women
Location:6027 208th St SW Lynnwood, WA 98036
  
Summary:
Provides structured, goal-oriented casework for families in Permanent Supportive Housing Program. There are two openings for this position. This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Responsibilities:

Casework

  • Provide supportive, trauma informed and culturally competent case management on a daily or weekly basis through in-home case management
  • Assesses the physical, emotional, educational and emergency needs of clients with the goals of emotional and economic stability
  • Support participant’s long term emotional and economic stability by working with them to determine, develop and implement long-term Housing Stability Action Plan, which includes short and long range financial planning and a realistic budget.
  • Assists clients to determine, develop and carry out individual’s goals. Monitors goal progression on weekly or bi-weekly basis.
  • Assists client in maintaining compliance with lease and program.
  • Assists clients to become knowledgeable of appropriate financial resources
  • Arranges necessary contracts, letters or communications with other agencies or individuals to assist clients in securing income, emotional and housing stability
  • Networks with other service providers to advocate for clients and establish suitable referral systems
  • Provides structured exit interviews for clients to gather program feedback as well as help clients focus on long term goals
  • Provides follow-up case management for exited clients, including tracking of disposition
  • Networks with other service providers to advocate for clients and establish suitable referral systems
  • Provides structured exit interviews for clients to gather program feedback as well as help clients focus on long term goals
  • Provides follow-up case management for exited clients, including tracking of disposition
  • Attends trainings as directed to increase knowledge and skill
  •  Shows demonstrated ability to interact with people of different cultures.
  • Adheres to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring.  Work alongside volunteers, where applicable.
  • Assures that clients, volunteers, and co-workers are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
  •  Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
  •  Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  •  Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities 
  •  Individuals will perform other duties as assigned 

 


Qualifications & Core Competencies:
  • At least three years of case management experience working with low-income, homeless and chronically homeless households
  • AA in social services or other related field is preferred
  • Comprehensive understanding of issues around homelessness, poverty and trauma, especially as they affect specific populations, including but not limited to: veterans, families, the elderly & disabled, people who live with chronic mental illness, youth, LGBTQI people, immigrants & refugees, and people of color.
  • Commitment to working within an anti-racist framework to ensure racially equitable outcomes and advance the YWCA Mission.
  • Experience in providing crisis intervention services.
  • Demonstrated Understanding of Motivational Interviewing.
  • Demonstrated understanding of Housing First Principles.
  • Experience in placing hard to serve individuals.
  • Knowledge of local human services, shelter, low income and affordable housing programs
  • Good oral and written communication skills and organizational and record keeping skills
  • Ability and willingness to work independently and as part of a team and to make sound judgements without on-site supervision
  • Ability to maintain confidentiality.
  • Ability to provide creative solutions.
  • Core competencies expected: Attention to Detail, Oral and Written Communication, Organizing/Time Management, Initiative, Collaboration, Fostering Diversity, Race & Social Justice Advocacy, Ethics and Integrity.
  • Proficiency in Word and Excel.
  • Must have a valid Washington State driver’s license, reliable transportation and insurance
  • Any combination of skills and experience that demonstrates the ability to perform this job effectively

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:

  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with client.

  • Constantly uses hands and wrists, fingering, handling, grasping and reaching in using telephones, computers, fax machines and other office equipment and supplies.Constantly sits while doing indoor work including operating a computer

  • Frequently uses speech, hearing, and sight abilities in exchanging information with clients, agency staff, employers, representatives of community organizations and other individuals in the community

  • Frequently lifts/carries up to 50 pounds and pushes and pulls up to 12 pounds in performing duties in the office and in traveling to off-site meeting

  • Occasionally reaches outward, stands, squats, kneels, bends, walks and lifts items up to 50 pounds in performing duties in the office

  • Occasional local travel to multiple locations for off-site meetings

  • Ability to conduct in home visits with clients in a multi-level apartment complex



*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%


Hours, Rate & Benefits:
• Hourly rate:$17.99
• Part time, 30 hours per week
• FLSA Classification: Non-Exempt
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans.
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.