YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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King County Regional Access Point Housing Assessor
Job Code:20-06001
Reports to:Mona Tschurwald
Position Status:Regular Full Time
Home Site:SKC Regional Center
Location:1010 S 2nd Street Renton WA 98057
  
Summary:

The King County Regional Access Point (RAP) Housing Assessor is responsible for completing Coordinated Entry for All (CEA) intake and housing assessments with youth, single adults, and families experiencing homelessness along with assisting with diversion funds.  The Housing Assessor will be focused on the South King County area, but will also engage in mobile assessments throughout the larger King County region.

This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.


Responsibilities:
  • Apply a lens of intersectional equity and racial justice in systems-level and the day-to-day work, including but not limited to the execution of assigned responsibilities and duties
  • Operate as initial contact for Coordinated Entry for All (CEA) regional access point and communicate eligibility criteria for housing placement through CEA
  • Cooperate with Program Manager and staff to accomplish program goals
  • Schedule and conduct housing assessments with clients entering the CEA system, in-person or over the phone, utilizing the VI-SPDAT and other required tools of assessment
  • As needed and/or in coordination with the King County RAP Housing Navigator, engage in creative solution-making and diversion strategies which could reinstate housing stability without utilizing CEA system for clients experiencing homelessness
  • Communicate with clients about next steps and engage in resource referrals, as appropriate, after completing a housing assessment
  • Practice culturally-appropriate, client-driven, assets-based, and trauma-informed strategies in assessment, engagement, and advocacy efforts
  • Maintain calm, caring and professional demeanor, especially when under pressure or in stressful situations
  • Participate and engage in case conferences, meetings, and/or consultations, as requested
  • Assist program staff in keeping reference and referral materials current
  • Complete reports and assist with administrative tasks as needed
  • Actively engage in agency-wide Race & Social Justice Initiative (RSJI) and strive for racially equitable outcomes; take responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender non-conforming folks, and other populations who routinely 
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  • Assure that clients, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background 
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned 

Qualifications & Core Competencies:
  • Two years of clerical experience or service delivery in the social service field, including one year of experience working with low-income, homeless, and diverse populations; experience working in emergency shelters, transitional housing programs and/or other residential programs preferred

    Or               

  • Associate’s Degree with at least one year of direct social service experience in working with low-income, homeless, and diverse populations

    And

  • Demonstrated commitment to anti-racist principles
  • Commitment to working with homeless individuals/families and providing specialized advocacy for individuals/families of color
  • Demonstrated ability to effectively engage and support people of different cultures and backgrounds with respect and dignity
  • Engaged in a continued search for understanding of equity and access across the lines of race, gender identity, sexual orientation, class, and other facets of identity
  • Experience working with communities of color
  • Demonstrated understanding of the intersection of racism and poverty
  • Knowledge of social services and resources related to housing, employment, education, and health; knowledge of services available in Seattle and King County for low-income and/or homeless individuals or families preferred
  • Good oral and written communication skills, organizational and record keeping skills
  • Ability and willingness to work independently and as part of a team to make sound judgments without direct supervision
  • High level of computer proficiency with MS Office
  • High level of proficiency with multiple-line phone systems, cellular phones, and video calling
  • Demonstrated ability to perform at a high level of accuracy and attention to detail
  • Ability to multi-task and work effectively under timelines and deadlines
  • Ability to travel independently between multiple worksites in a day
  • Core competencies expected: Achievement; Collaboration; Communication; Customer Service; Discernment/Judgment; Fostering Diversity; Initiative; Innovation; Interpersonal skills; Planning & Organizing; Problem Solving; Race & Social Justice Advocacy

 


Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this position, the employee:
  • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.
  • Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
  • Frequently stands, walks, sits, and climbs in performing duties in the office and in traveling to off-site meetings
  • Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
  • Frequently lifts and carries up to 5 lbs. of paperwork, files, and training materials, occasionally up to 40 lbs.
  • Frequently to occasionally performs close work while updating files, reading program information, and using computer
  • Occasionally kneels, bends, pushes and pulls in obtaining files in drawers

 *Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%


Hours, Rate & Benefits:
• Hourly rate: $17.99
• Pay grade: 16-1
• Full time, 40 hours a week
• FLSA Classification: Non-Exempt.
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.