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Part-Time DV Shelter Advocate
Job Code:20-04009
Reports to:DV Services Manager
Position Status:Regular Part Time
Home Site:Seneca
Location:1118 5th Ave Seattle, WA 98101
The DV Shelter Advocate is responsible for providing crisis intervention counseling and other social services to women in crisis who are temporarily housed in the domestic violence emergency shelter. This is a evening shift position; 20 hours Sat/Sunday 3:30pm - 12:00am and four hours of case staffing on Tuesday (flexible).

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

  • Provide trauma informed domestic violence advocacy to survivor’s experiencing domestic violence, sexual assault, and CSE (commercial sexual exploitation)
  • Maintains and updates client files regularly to provide timely data collection and reporting
  • Ability to work with a diverse population and provide culturally competent advocacy
  • Provide information and community resources to domestic violence survivors and their children
  • Complete screening process to fill available shelter space
  • Complete the intake process for client admittance including data collection and reporting
  • Assists emergency shelter residents by providing resources, information and referrals
  • Provide crisis intervention and referrals on the emergency domestic violence crisis line for those seeking shelter and other services
  • Able to effectively safety plan with survivors of domestic violence, including, shelter residents, walk-ins and over the phone
  • Develops ongoing referral relationships with health, legal and social service systems
  • Develops ongoing relationships with other services agencies to be able to help clients navigate systems such as the health & legal systems and other community resource
  • Facilitate support/empowerment groups with shelter residents
  • Provides parent support and education to YWCA shelter residents
  • Provide crisis intervention assessment and case management, as well as referrals to outside agencies
  • Work as a member of case management team and in concert with other community service providers to deliver support services and ensure follow-through; develops and maintains these collaborative relationships
  • Attends staff meetings & maintain 30 hours of annual DV training
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate in the agency’s Emergency Preparedness program and activities
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
  • This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned

Qualifications & Core Competencies:
  • Must have completed a minimum of twenty hours of initial basic training that covers: advocacy based counseling, history of domestic violence, confidentialitysafety  planning, crisis intervention, providing services and advocacy to individuals from diverse communities and policies and procedures for DV service. Training can be found WSCADV.org
  • Bachelor’s degree in human services or related field and at least one year of direct social service experience or two years of equivalent experience and/or transferable skills will be considered in lieu of degree
  • One year of experience providing direct services with survivors of domestic violence
  • Experience, ability and willingness to communicate and work well with survivors from a variety of racial, cultural, and economic backgrounds and with various religious beliefs, lifestyles, sexual orientations, age variance, differing abilities, etc.
  • Experience working in a population with women who may be currently experiencing or have experienced substance abuse, mental illness, sexual assault, human trafficking, and/or homelessness.
  • Experience in maintaining accurate and timely documentation of clients files, data entry, & monthly reports
  • Ability to work independently in a shelter environment with limited supervision
  • Demonstrated ability to work well independently and as part of a team environment, with proven ability to assist and support in the development of team decisions and program policies
  • Strong orientation toward advocacy with the ability to navigate multiple systems (i.e., human services, healthcare, criminal justice, child protective services, educational, etc.)
  • Strong knowledge of community resources and other partnering agencies
  • Demonstrated oral, written, and interpersonal communications skills
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products such as Word, Excel, and Outlook and ability to use online tools such as Microsoft Sharepoint
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated commitment to antiracist principles
  • Core competencies expected: Fostering Diversity, Race & Social Justice Advocacy, Attention to Detail, Collaboration, Communication: Oral and Written, Crisis Management, Customer Service, Interpersonal Skills, Personal Credibility, Planning & Organizing/Time Management, Reliability, Specialized Knowledge, Leading & Developing Others and Discernment/Judgment

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this position, the employee:

  • All positions at YWCA of Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients
  • Continuously sits while doing indoor work including operating a computer
  • Continuously local travel to multiple locations for off-site meetings
  • Frequently uses speech, hearing, and sight abilities in exchanging information with clients, agency staff, employers, representatives of community organizations and other individuals in the community
  • Frequently uses hands and wrists, fingering, handling, grasping and reaching in using telephones, computers, fax machines and other office equipment and supplies
  • Occasionally lifts/carries up to 20 pounds in performing duties in the office and in traveling to off-site meetings
  • Occasionally reaches outward, stands, squats, kneels, bends, walks and reaches above shoulders in performing duties in the office and in traveling to off-site meetings
  • Occasionally may have to travel to other YWCA sites
  • Indoor office environment with occasional outdoor work and exposure to excessive noise

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

Hours, Rate & Benefits:
• Hourly rate: $17.99
• Regular Part-time, 20 per week
• FLSA Classification: Non-Exempt
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.