YWCA Seattle | King | Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Evening Shelter Advocate
Job Code:18-11004
Reports to:Housing Services Program Manager
Position Status:Regular Full Time
Home Site:Pathways for Women
Location:6027 208th St SW, Lynnwood, WA 98036

The Evening Shelter Advocate works closely with Shelter Family Advocate and Children's Advocate to provide after hours support for shelter residents. Evening duties include unit checks and chore checks, as well as turning units between residents.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage  people of color to apply.

  • Evening Unit Checks for cleanliness, safety and program compliance.
  • Works with Shelter Staff and volunteers to "turn" units between residents, assuring that units are clean and well supplied for incoming residents; includes occasional laundry duties.
  • Assists with resident move-in and move-out inspections.
  • Co-facilitates monthly resident meetings.
  • Assists Children's Advocate with occasional childcare as needed.
  • Submits case notes for all resident interactions to Shelter Family Advocate
  • Provides staffing for after-hours shelter activities.
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions.
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring.
  • Other Duties as assigned.

Qualifications & Core Competencies:


  • AA Degree with 1 year of direct social service experience working with low-income and/or homeless women.


  • Two years’ experience working in the social services field with low-income and/or homeless women. 
  • Knowledge of domestic violence, trauma informed care, mental health issues, and chemical dependency as well as landlord/tenant issues.


  • Knowledge about affordable public and private housing resources in Snohomish County;
  • Understanding of issues related to homelessness and poverty.
  • Must be able to travel independently to and from work, and between multiple worksheets. 
  • Experience working with communities of color and people from different cultures than your own
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated commitment to anti-racist principles
  • Core Competencies (General): Communication: Oral & Written, Communication: Open, Crisis Management, Discernment/Judgement, Fostering Diversity, Race and Social Justice Advocacy, Caring, Adaptability
  • Core Competencies (Leadership): Coaching, Conflict Management, Creating the Environment/Culture

Any combination of skills and experience that demonstrates the ability to perform this job

  • Experience working with immigrant families and/or people for whom English is a second language. Fluency in a language other than English is highly desirable.
  • Paid and/or volunteer work experience with emergency shelters, transitional housing programs, and/or other residential programs; Experience as a service provider with any of the following: crisis intervention, victims of domestic violence, child abuse, substance abuse, mental health, welfare rights, case management, sexual assault, employment services, child development, and positive parenting skills;
  • Knowledge of services available in Snohomish County for low-income families.

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this position, the employee:

  • Frequently lifts up to 25lbs, occasionally lifts up to 40 lbs.
  • Occasionally kneels, bends, pushes and pulls to make beds, and assist with cleaning duties
  • Frequently climbs stairs and ladder.
  • Frequently to occasionally performs close work while updating files, reading program information, and using computer

* Continuously over 80% time, Frequently 20-80% time, and Occasionally under 20% time

Hours, Rate & Benefits:
• Hourly rate: $17.99
• Hours per week:32
• FLSA Classification: Non-Exempt.
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.